At Solace International, we are committed to protecting the privacy and personal information of our clients, website visitors, and users of our digital marketing services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website or utilize our services. By accessing our website or engaging with our services, you consent to the practices described in this Privacy Policy.
Information We Collect:
- Personal Information: We may collect personal information, such as your name, email address, phone number, and company name when you voluntarily provide it to us through our website contact forms, newsletter subscriptions, or when you communicate with us via email or other means.
- Non-Personal Information: We may automatically collect certain non-personal information when you visit our website, such as your IP address, browser type, operating system, referring website, and browsing patterns. This information is collected to analyze trends, administer the site, track user movement, and gather demographic information for aggregate use.
How We Use Your Information:
- Provide and Improve Services: We may use the information we collect to provide and improve our digital marketing services. This includes analyzing data, optimizing campaigns, personalizing content, and making recommendations to enhance your marketing efforts.
- Communication: We may use your contact information to respond to your inquiries, provide information about our services, and send you relevant marketing communications if you have opted-in to receive them. You can unsubscribe from our marketing communications at any time.
- Analytics and Site Functionality: We may use non-personal information for analytical purposes, such as analyzing website usage patterns, improving site functionality, and enhancing user experience.
How We Share Your Information:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as website analytics, email marketing, or customer relationship management platforms. These service providers are obligated to protect your information and only use it for the intended purpose.
- Legal Compliance: We may disclose your information if required by law, court order, or governmental authority, or if we believe it is necessary to protect our rights, property, or safety, or that of our clients, employees, or the public.
Data Security:
We employ reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is entirely secure, and we cannot guarantee the absolute security of your information.
Data Retention:
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected information from a child, please contact us, and we will take appropriate measures to delete that information.
Changes to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our information practices. We encourage you to review this Privacy Policy regularly for any updates.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact information]. By using our website or engaging with our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.